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Everything a front desk, a cashier, and a GM actually need

Every core module below is live in a real 91-room hotel today, not a roadmap slide, and the core system is included in the one monthly price. Two add-ons further down are installed at our own hotel and are being prepared for other hotels. None is on sale yet. See pricing.

Reservations

Calendar view, price calendar, source and rate-plan picker, and a full folio per stay.

A new reservation form: guest name, phone, nationality, room type, room number, source, number of rooms, check-in and check-out dates, adults and payment type.
New Reservation. Take a booking with its source, dates and payment type on one form.

Front desk

Check-in/out, room grid, maintenance flags, and live housekeeping status in one screen.

The front desk screen: today's arrivals, each with guest and room. On a computer the window also shows the nights and the booking source, with a small Prepaid or VCC tag on the bookings that have one.
Front desk. Today's arrivals, with room, nights and booking sourceguest and room.

Cashier & night audit

  • Shift open/close and payouts.
  • Payments from a closed cashier day can only be changed by an administrator, and corrections are posted to the current day.
  • Changes are recorded in the audit log.
The night audit preview: the business date, a line saying it will post room charges for 55 staying guests, and what happens if you run it now, with room charges to post and total revenue.
Night audit. The preview shows what the run will post before you run it.

Reports

Custom report builder, segments, channel performance, guest history, cashier, arrivals/departures, city ledger, and the police/immigration TM30 export.

The report builder: available fields grouped by guest, stay, charges, payments and financials, and the selected columns with their order, lock and mobile options.
Custom report builder. Choose the columns from guest, stay, charges, payments and financials.

Rate plans & pricing engine

Seasons, extras, and time-tiered, seasonal, price-threshold Early-Checkin/Late-Checkout pricing, all admin-tunable.

The rate rules table in Settings: three rules with a name, an adjustment, stay dates, booking dates, minimum lead time, sources, an on or off status, and Edit and Delete links. The first is Early-bird 10 percent, switched on.

Travel-agent portal

Per-agency booking URL with net rates, self-serve booking, branded confirmation emails, and open-tracking escalation.

Guest identity

Passport MRZ OCR autofill, duplicate-guest merge, and nationality inference for cleaner analytics.

Source management

Every booking source is a first-class, admin-managed entity with cascading rename and merge.

Sign-in service / tunnel access

A built-in Google sign-in (with an optional authenticator code) that connected apps can use, with a per-app list of approved people.

Backups

Automatic hourly backups, with the most recent 48 kept on the property's server. An administrator can restore from the Night Audit page.

Extension API

Bearer-token, IP-allow-listed API for housekeeping and add-on apps, with propose-only charge posting and developer docs.

RBAC & audit log

Role-based permissions on the main surfaces, and an audit log of key changes.

Add-ons and related features: never required, none on sale yet

  • Electricity monitoring

    Reads the power of each room that has a Wi-Fi smart meter and alerts managers when a room with no guest has run a heavy load for 30 minutes. It does not bill guests. Installed at our own hotel on part of the rooms. Details.

  • Housekeeping board

    Part of the PMS, not an add-on. A live board that works in a phone browser: a supervisor assigns each room for the day, attendants mark rooms started and done, and supervisors sign them off.

  • Staff location

    In development. Bluetooth tags and small receivers, being built at our own hotel. Not available yet.

  • Guest web app

    A guest web app that opens in the phone's browser, for extras, chat and the bill. Runs at our own hotel; another hotel needs a separate setup. Details.

Add-ons are not part of the core price and are not on sale yet. Electricity monitoring and the guest web app are installed at our own hotel and are being prepared for other hotels. Channel-manager rate & inventory sync works through our open API: connect the channel manager you already use rather than being locked into ours.
See full add-on details

Want to see your own rate plans in it?

We'll walk through your current setup and show exactly how it maps across.

Book a demo

Or first try the Friday Test: nine changes to try on the system you use today. Free, about half an hour.

The stay dates and booking dates columns of the rate rules table in Settings, one row for each of three rules.