Orca SystemsLeaving Hotsoft or any legacy PMS: what to check before you switch
Replacing an old hotel PMS? What to inventory, how to check the data, run in parallel and plan a rollback, from a hotel that has done it once.
The Orca Systems blog
Plain-language articles on TM30 reporting, night audit, switching systems and running a hotel PMS yourself, from the team that runs a 91-room Bangkok hotel on one.
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TM30 for Thai hotels: what you have to report, to whom, and by when
What a Thai hotel must report to immigration under TM30: who is responsible, the 24-hour deadline, how to file, and a daily routine.
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Your first hotel PMS: the five decisions to make before opening day
Opening a hotel and choosing your first PMS? Five decisions that matter, in the order to make them, and the questions to ask any vendor before you sign.
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What a night audit is, and why your hotel's day has to close before the next one starts
A plain explanation of the hotel night audit: what it posts, what it checks, why the day must close, and what to ask your PMS before you trust it.
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What a consultant-free hotel PMS setup really requires
Can a hotel owner run a PMS without paying a consultant for every change? What it takes from you and the software, plus a nine-task test for any demo.
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How to reconcile OTA payments against your hotel's ledger
OTA payouts rarely match your bookings. A step-by-step method to match each booking to its statement and payment, and what usually explains the gaps.
Want the printable versions? See the guides. Or take The Friday Test: nine changes you should be able to make in your hotel system yourself, free, about half an hour.
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